RETRO SPARK Contact Us

PRIVACY POLICY

Last updated: November 10, 2025

At Retro Spark, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our arcade game development services.

We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us using the information provided on our contact page.

INFORMATION WE COLLECT

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, participate in activities on our website, or otherwise contact us. This information may include:

  • • Name and contact information such as email address when you fill out our contact form
  • • Project details and requirements you share with us through inquiries
  • • Communication preferences and feedback you provide
  • • Any other information you choose to provide in communications with us

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including:

  • • Log and usage data such as IP address, browser type, and operating system
  • • Device information including device type, unique device identifiers
  • • Browsing behavior including pages visited, time spent on pages, and navigation patterns
  • • Referral sources and search terms that led you to our website

Information Collected Through Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can learn more about our cookie practices in our Cookie Policy.

HOW WE USE YOUR INFORMATION

We use the information we collect or receive for the following purposes:

  • •
    Service Delivery: To respond to your inquiries, provide information about our arcade game development services, and facilitate project consultations
  • •
    Website Improvement: To analyze how visitors use our website and improve user experience, functionality, and content
  • •
    Communication: To send you updates, newsletters, and marketing communications about our services if you have opted in to receive such communications
  • •
    Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
  • •
    Security: To protect our website, prevent fraud, and maintain the security of our systems and users

SHARING YOUR INFORMATION

Third-Party Service Providers

We may share your information with third-party service providers that help us operate our website, conduct our business, or service you. These parties include website hosting providers, analytics services, and email service providers. All third parties are required to maintain the confidentiality of your information.

Legal Requirements

We may disclose your information when required by law, such as in response to a court order, legal process, or to establish or exercise our legal rights, or to defend against legal claims.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.

DATA SECURITY MEASURES

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:

  • •
    Encryption: All data transmission is encrypted using SSL technology to protect information in transit
  • •
    Access Controls: Limited access to personal information on a need-to-know basis with secure authentication
  • •
    Regular Monitoring: Continuous monitoring for security vulnerabilities and potential threats
  • •
    Data Minimization: We only collect and retain information necessary for our stated purposes

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it.

Typical retention periods include: contact form submissions are retained for three years for customer service purposes, website analytics data is retained for 26 months, and marketing communications preferences are retained until you withdraw consent.

YOUR PRIVACY RIGHTS

Right to Access

You have the right to request access to the personal information we hold about you. We will provide you with a copy of your personal information in a structured, commonly used format.

Right to Rectification

You have the right to request correction of any inaccurate personal information we hold about you. You also have the right to request completion of incomplete personal information.

Right to Erasure

You have the right to request deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or you withdraw consent.

Right to Data Portability

You have the right to receive your personal information in a structured, commonly used, machine-readable format and to transmit that data to another controller without hindrance.

Right to Object

You have the right to object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.

YOUR RIGHTS AND OPT-OUT INSTRUCTIONS

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • • Avoid filling out contact forms, account registrations, or any data-submitting features
  • • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us via our contact page. We will process your request promptly in accordance with applicable law.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated revision date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

QUESTIONS OR CONCERNS?

If you have questions or concerns about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us.

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